My badge has broken, can I get a free replacement?

Question: 
My badge has broken, can I get a free replacement?
Answer: 

It depends on the age of the badge. If your badge is faulty, we can replace it free of charge up to 3 months after the purchase date. After that there will be a charge. If your badge is faulty, please return it to us with a covering letter. If you need to purchase a new badge please see our Order Forms section for the relevant order form.

 

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